Trusted Shops
Trusted Shops offers a service that includes customer reviews, product feedback and a European trustmark.
Trusted Shops offers a professional service consisting of a combination of 3 different products. To enhance search campaigns and improve customer retention, they offer the users od your commerce to rate you and to leave a review.Benefits of the Plug-in
- Increase in the conversion rate and sales volume
- Better positioning and more traffic
- Increase in Customer Loyalty and Trust
- Authentic Customer Reviews
- Buyer protection with Trusted Shops trustmark
- Sample of quality, a personalized service and the responsible use of your users’ data with the trustmark of Trusted Shops
Main features
Trustmark and Buyer Protection (money back guarantee)
The Trust Seal guarantees your users that the store provides excellent service and offers all the security. In addition, the Seal of Confidence comes with some protection to the Buyer that generates confidence and security, key elements in the conversion.
Customer ratings and store reviews
The reviews are based on real customer transactions, with which an eCommerce can reinforce and improve its brand image with transparency and proper customer service. Trusted Shops allows to customize and control the collection of reviews, giving also the possibility to react to the reviews in the account, via app or in the API of the system. Having this option for customers increases confidence in the store and the products offered. Nothing generates more credibility than a positive shopping experience shared by other users./p>
Product reviews
Positive comments from other customers about a product can boost willingness to purchase and therefore increase the conversion rate. In addition, product reviews provide product descriptions and relevant information from other customers so that they can minimize the return rate. In addition, product ratings and star ratings can be viewed on the eCommerce product page.
Integration with Google
As a Google partner, Trusted Shops offers an interface to transfer eCommerce and product reviews to Google Shopping and AdWords, where they will be displayed as stars. As AdWords ads receive more clicks, Google's quality score will also increase, which will improve the ad's positioning while reducing costs per click.
In organic search results, stars are also displayed via Rich Snippets. They are displayed as additional information to the results in Google and often lead to an increase in organic traffic. Trusted Shops is one of the few official Google partners worldwide.
Characteristics
Purchasing this plugin does not include:
- Custom design
- Plug-in installation and testing
- Presentation and review of the design to fit the commerce;
IMPORTANT: It is necessary to contract the services of TrustedShops.
